Document and letter operations
Move Documents from Submission to Verified, Actionable Admissions Context
Coordinate document requirements, review, verification and approved offer, admission and visa-related letter workflows.
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Interface illustration · actual configuration varies by institution
Connected operating context
Keep the right information beside the next action
A governed document-verification and letter-management workspace for application and admissions teams.
Document requirement sets
Configure approved document requirements by relevant journey context.
Review and verification
Track submission, reviewer ownership, findings and authorised status.
Letter templates
Use approved offer, admission and visa-related templates where configured.
Configured workflow
Move work through a visible, accountable flow
Each step can be configured around approved roles, data and operating rules.
- 01
Request
Present the approved requirement to the applicant.
- 02
Review
Validate the submitted document.
- 03
Approve
Record the authorised verification or letter decision.
- 04
Release
Share approved output through the configured journey.
Automation, governance and signals
Increase visibility without removing human control
Use approved automation and live operational context within the confirmed product scope.
Role-based review
Restrict verification and approval to authorised users.
Template governance
Keep approved content and variables controlled.
Complete context
Connect document status to application and admission progress.
Capability index
Core capabilities in Docs & Letter Management
Each capability is designed around education workflows, data context and team accountability.
Document requirement sets
Configure approved document requirements by relevant journey context.
Review and verification
Track submission, reviewer ownership, findings and authorised status.
Letter templates
Use approved offer, admission and visa-related templates where configured.
Controlled release
Apply role, approval and applicant-visibility rules before documents or letters are shared.
Frequently asked questions
What education teams ask about Docs & Letter Management
Clear answers for teams evaluating fit, workflow and configuration.
Can document requirements vary by programme?+
Yes. Approved requirement sets can reflect programme, applicant and journey context.
Which letters can be managed?+
Configured workflows can support approved offer, admission and visa-related letter templates and release controls.
Can every user verify documents?+
No. Verification, approval and release depend on assigned roles and permissions.
See it in your admissions context
Build a controlled document and letter workflow
Map document sets, reviewer roles, verification states, templates, approvals and release rules.