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Application document coordination

Move Applicant Documents from Upload to Review with Visible Status

Coordinate document collection, management and verification status while keeping applicant and application context connected.

Application Management family
Document VerificationJourney focus
  1. Started
  2. Updated
  3. Current
  4. Next
Current milestoneDocument Verification in progress

Interface illustration · actual configuration varies by institution

Document journey

Connect collection with application context

Documents remain useful when teams can understand who submitted them and which requirement they support.

  1. 01

    Request

    Define the approved document requirement.

  2. 02

    Upload

    Receive applicant documents through the configured journey.

  3. 03

    Organise

    Keep documents connected to the relevant application.

Review status

Give authorised teams a consistent review workflow

Visible states help prevent repeated checking and unclear hand-offs.

01

Pending review

Surface documents waiting for authorised review.

02

Verified status

Record the approved review outcome.

03

Action required

Keep missing or exception cases visible for follow-up.

Applicant communication

Use document status to guide the next message

Configured notifications can reduce avoidable uncertainty.

01

Missing item

Identify incomplete document requirements.

02

Status update

Communicate approved progress information.

03

Next step

Connect document readiness to application progression.

Connected outcome

Bring document review into the connected application journey

Walk through collection, review states and applicant communication with your requirements.

Frequently asked questions

Questions about Document Verification

Clear answers about configuration, workflow and operating boundaries.

Can applicants upload documents?+

Yes. Applicants can upload approved supporting documents through the configured application journey.

Can teams track document verification status?+

Authorised teams can manage and review configured document states in application context.