Complete enquiry history
See the Full Education Enquiry Journey in One Connected Timeline
Connect source, assignment, communication, stage movement, notes and follow-up activity so every team understands what has happened and what comes next.
Lead Management familyInterface illustration · actual configuration varies by institution
Journey record
Keep important activity in sequence
A connected timeline helps teams understand the applicant without reconstructing history from separate tools.
Origin
Preserve source, campaign and relevant attribution context.
Ownership
Record assignment and controlled ownership changes.
Activity
Connect notes, communication and follow-up events.
Continuity
Make hand-offs easier to understand
Current context should move with the applicant between teams and stages.
Counsellor change
Keep history available when ownership changes.
Application progression
Connect lead context to later journey milestones.
Management review
Use the timeline to understand delays and decisions.
Operational insight
Move from history to action
Use journey events and current status to identify the next useful step.
Current stage
See where the enquiry sits now.
Last meaningful action
Understand the most recent progress.
Next responsibility
Keep ownership and next action clear.
Connected outcome
See how one enquiry becomes a complete admissions journey
Explore timeline, attribution and ownership continuity in a guided LeadEx CRM walkthrough.
Frequently asked questions
Questions about Lead Journey
Clear answers about configuration, workflow and operating boundaries.
What activity appears in the lead journey?+
Configured source, ownership, notes, communication, stage and follow-up activity can be kept in the connected timeline.
Does journey history remain after reassignment?+
Controlled ownership changes can retain earlier applicant activity and assignment context.